Refund Policy

Service-Based Refund Policy At Adsitech Company Limited, we provide professional IT and AI services tailored to client specifications. Because our services involve custom labor and resource allocation, our refund policy is as follows:

  1. Project Deposits: Initial deposits required to begin work are generally non-refundable as they cover setup and planning costs.

  2. Milestone Payments: For large projects, payments made upon the completion of specific milestones are non-refundable once the milestone has been approved by the client.

  3. Cancellations: If a client chooses to cancel a project before completion, they will be billed for the hours worked and expenses incurred up to the date of cancellation.

  4. Dissatisfaction: If you are unsatisfied with a service, we are committed to working with you to rectify the issue within the scope of the original agreement.

Contact for Refund Inquiries: For questions regarding billing or to request a review of your project status, please email [email protected].

Select your currency
KES Kenyan shilling
Scroll to Top